Updating the secretarial role

ELECTRONIC mailing, video conferencing, paperless and virtual office, and voice recognition technology are only some of the many fashionable information technology concepts that have inundated office management literature. The breathtaking pace at which IT-based office technologies are being introduced does not allow the office professional to fullyunderstand let alone exploit or adjust to the power of the latest arrival.
New equipment is acquired and imposed on an outmoded system with limitedeconomies when a complete and through re-engineering is necessary.